SHIPPING POLICY

Moon Peppers Co. – Shipping Policy

Effective Date: July 17, 2025

At Moon Peppers Co., we’re committed to delivering our handcrafted pickled products with care, speed, and reliability—so your flavor adventure arrives fresh and on time.

Order Processing

Orders placed Monday through Friday before 2:00 PM (MT) are prepared within 1–3 business days.
Special or custom orders may take up to 5 business days for preparation.
As a small-batch company, we take pride in crafting our pickled products fresh. If an item is out of stock at the time of your order, it may take 5–7 business days to prepare and restock before shipping. We’ll notify you promptly if this occurs.

Shipping Timeframes

Once shipped, delivery times depend on the carrier and shipping method selected at checkout.
Most orders arrive within 3–7 business days after leaving our facility.

Local Delivery

For customers who choose local delivery, orders are typically delivered within 1–2 business days, subject to availability.

Tracking Your Order

You’ll receive tracking information via email or text once your order ships.
If you have any questions or need help with your shipment, please contact us at info@moonpeppersco.com.

Additional Notes

We do our best to ship orders quickly, but delays may occur due to weather, holidays, or carrier issues.
Please double-check your shipping address at checkout. We are not responsible for delayed or lost packages due to incorrect addresses.

Thank you for choosing Moon Peppers Co.—where every jar brings bold flavor and thoughtful care straight to your doorstep.