Frequently asked questions
Not yet! We currently ship exclusively inside Colorado — for now ♡ This keeps every jar ultra-fresh and lets us stay hands-on with every batch.
Short answer: crunch and flavor. We pickle in small fresh batches, and the shorter the trip from kitchen to doorstep, the louder that first bite snaps. Plus it lets us support Colorado farms and stay hands-on with every jar.
We’d love to — but only when we can do it without compromising quality or turning into a giant factory. Follow along on Instagram or join the email list — you’ll be the first to know when that day comes!
We hand-craft every jar in a licensed commissary kitchen in Colorado Springs. Right now we don’t offer in-person pickup, but you can order online for fast local shipping anywhere in Colorado (most Front Range orders arrive in 1–3 days!). Catch us at farmers markets instead — dates on the Events page!
Unopened jars: They’re shelf-stable and travel-safe for up to 12 months from the date on the lid, as long as you keep them in a cool, dry place away from heat (no sunny windows, hot garages, or cupboards above the stove!).
Want them to last the full 12 months and stay extra crunchy? Pop them in the fridge — that’s our favorite way and how we store our own stash ♡
Opened jars: Always refrigerate after opening. They’ll stay perfectly crunchy for 2–3 months (or longer if you use a clean utensil every time).
At Moon Peppers Co. Pickling Company, we are always looking for new and exciting ways to innovate our products. While we currently offer a variety of flavors of pickled peppers, we are open to exploring new and unique flavor options. If you have any suggestions or ideas for new flavors, please feel free to reach out to us at info@moonpeppersco.com. We would be happy to hear your thoughts and possibly incorporate them into future offerings.
Close — but not identical, and that’s on purpose! We’re a true small-batch operation, so spice levels, color, and crunch can vary slightly depending on the harvest and the day’s batch. Think of it like your favorite brewery’s seasonal beer or grandma’s cookies — always delicious, never factory-perfect, and that’s why people love us. If you ever feel a batch is off, just email us — we’ll make it right ♡
Please contact us at info@moonpeppersco.com with any concerns or damages during shipping. We will gladly replace any damaged items.
If you have any questions regarding our pickled peppers, please contact us at info@moonpeppersco.com and we can help you with any concerns you have.
We are currently not accepting any returns.
We cannot guarantee any cancellations. Please email us at info@moonpeppersco.com within 48hrs and we will try and cancel before it is shipped. If your order has been shipped, we can no longer process any cancellations.
Please check with family members or neighbors. If the package is still missing please contact USPS or UPS directly, they can help track your package. Please also contact us at info@moonpeppersco.com and we can assist in locating your package.
Absolutely! When you select 'retail location' from the drop-down menu, you'll find a list of the stores where our products are currently available.
We have everything from sweet & mild to enjoyable face-melting. Heat level is listed on every product page.
Most items are naturally gluten-free and vegan. Full ingredients + allergen info on every product page. Still unsure? Email us — we’ll tell you straight.
Every jar has a Best-By date stamped on the lid — that’s exactly one year from the day we made the batch.
Unopened: Safe and delicious until (and usually a bit past) that Best-By date as long as you store it in a cool place.
Want maximum crunch and flavor? Keep it in the fridge (even unopened) — that’s how we store ours at home ♡
**After opening: Pop it in the fridge and enjoy within 2–3 months for the very best texture and taste.
Join the waitlist or email us — we’ll ping you the second the next batch is ready.
We personally answer every email: info@moonpeppersco.com or slide into our Instagram DMs.
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